Victoria & Albert Museum, Senior Operations Manager (Storehouse), V&A East
The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience.
Join us as Senior Operations Manager at V&A East Storehouse, where you'll lead a world-class Front of House operation, overseeing visitor experience including catering, security, retail, membership, and ticketing. With a commitment to radical access, you will lead the Front of House team, collaborating closely with our wider teams to drive income, ensure safety, and refine operations for a memorable and pioneering visitor welcome. Line managing and coaching a dedicated team, you'll empower them to uphold our highest standards. We welcome forward-thinking, collaborative leaders to join us, particularly those from surrounding east London boroughs. Apply now to shape the future of V&A East.